FAQ

Shipping Information

How long will it take for the product I ordered to arrive?

• ALL shipping is INTERNATIONAL
• Free shipping: At least 5 to 11 working days (~2 weeks)
  Please be patient as your item may take up to 1 month to arrive.

• Express shipping: 3 to 6 working days
  You will need to pay S$20 more for express shipping. Put a comment during check out to request for express shipping.

How will the product be shipped?

• Products will be shipped via airmail.

What is the difference between Free Delivery and Cash On Delivery?

• Free Delivery means the item will be shipped to your address without any extra charge. Cash On Delivery means the buyer and seller have to meet up to deal. Items can only come with either Free Delivery or Cash On Delivery, not both.
  NO CASH ON DELIVERY FOR FREE DELIVERY ITEMS!

Where is the location for Cash On Delivery?

• WEEKDAYS:
  12PM: Novena/Little India MRT
  630PM-7PM: NEL/Circle Line MRT
  715PM-730PM: Eunos MRT
• WEEKENDS:
  City Hall/Circle Line/East Line
• Other locations can be arranged.
• NO CASH ON DELIVERY FOR FREE DELIVERY ITEMS!

Payment Information

What are the available payment methods?

• Singapore and Free Delivery customers
  Payment via iBanking or ATM transfer
• International customers
  Payment via PayPal
• Cash On Delivery customers
  Payment will be made when meeting up

iBanking or ATM transfer Information

• Transfer your payment to:
  024-62421-8
  POSB Savings

  024-62421-8
  POSB Savings

  It is strongly recommended that you use a DBS/POSB bank account or ATM to transfer the money. Using other bank’s online banking services may take up to a week for the funds to be transferred.